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Charge 2 strap

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‎07-29-2020 18:31 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-29-2020 18:31 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

I have read many posts on the charge 2 strap problems. The first charge 2 i had was replaced under warranty when the strap broke. The strap on the new one lasted 13 months...the next strap 3rd party one lasted 7 months...then 8 months and now after 4 months i have just fitted another new one...this is CRAZY.  The design of the plastic part of the connector is rubbish...it is too thin and can't take the flexing.   Please sort this out eith a new design..it's not rocket science.  Just a robust strap fit for purpose. Thanks 

 

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‎07-29-2020 19:29

‎07-29-2020 19:29

Hi, @LiamT56! This has been sorted in later Charge models!

MakMak | Community Council

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‎07-30-2020 01:26

‎07-30-2020 01:26

I bought several staps on ebay  so I can change it often. Ive not had any break  but one is now cracking  if you wear it constantly as I do  I think  you need to change the strap to give it a rest Ive had  fit bits  for several years

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‎07-30-2020 01:27

‎07-30-2020 01:27

I bought several straps on ebay  so I can change it often. Ive not had any break  but one is now cracking  if you wear it constantly as I do  I think  you need to change the strap to give it a rest I've had  fit bits  for several years

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0 Votes