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Charge 2 teal strap stained

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‎04-24-2019 12:27 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-24-2019 12:27 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

My husband bought me a fitbit in January as a belated xmas pressie. I chose charge 2 with the teal wristband. I clean my wristband 1-2 times a week to ensure that it stayed looking nice which I thought it was until my friend pointed out today that it was stained. I have followed the cleaning instructions and I can't seem to shift the stains. It really does look gross...any suggestions of what people have successfully tried?

 

 

Moderator edit: updated subject for clarity

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‎04-25-2019 09:25 - last edited on ‎04-24-2025 10:21 by Fitbit Moderator

‎04-25-2019 09:25 - last edited on ‎04-24-2025 10:21 by Fitbit Moderator

@EmmaCharliie91 Welcome to the Fitbit Community! It's great to have you here!

I will gladly assist you with your stained band. Not sure which instructions you followed but you can check the official wear and care tips here. If the issue persist then let me know so I can further assist you.

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎04-27-2019 06:47

In response to AlvaroFitbit

‎04-27-2019 06:47

Hi, 

I have followed the official wear and care advice since I bought my fitbit in January so I am disappointed that the strap has still stained....

 

Emma 

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