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Charge 2 treadmill accuracy question

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-17-2021 18:04 - last edited on ‎08-26-2021 09:10 by Fitbit Moderator

‎08-17-2021 18:04 - last edited on ‎08-26-2021 09:10 by Fitbit Moderator

how do I adjust treadmill settings?

 

Moderator Edit: Clarified subject

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6 REPLIES 6

‎08-17-2021 18:36

‎08-17-2021 18:36

treadmill settings - such as?

Which Fitbit model?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-17-2021 18:48

In response to JohnnyRow

‎08-17-2021 18:48

I have a Charge 2. I recently used a treadmill at my club and although I did 3 miles according to the treadmill readout, my phone app only credits me with 1.74 miles , how do I fix this?
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‎08-17-2021 19:53

In response to Bob514

‎08-17-2021 19:53

One possibility: if you were holding hand rail part of the time with Fitbit hand, those steps probably were not counted because the Fitbit was not swinging as in walking.  Distance is calculated as stride length times number of steps, so if step count is too small, distance will be short.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-17-2021 20:14

In response to JohnnyRow

‎08-17-2021 20:14

That's interesting and easy to check. Thanks much

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‎08-18-2021 08:25

In response to Bob514

‎08-18-2021 08:25

@Bob514   there is another thing about treadmills to consider.  Treadmills measure their distance by the number of belt revolutions times the length of the belt.  Fitbit uses steps times stride length.  We reflexly change our stride length when we change the speed.  We do this to stay in the middle of the deck.  This will definitely interfere with a Fitbit calculation.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎11-15-2021 01:03

In response to LZeeW

‎11-15-2021 01:03

This would be fixed if we could edit the distance for treadmill activities in the Fitbit app afterwards.

I have put an suggestion in the suggestion form witch you find in the menu on the left.

Give it a vote so they notice it.

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