01-08-2020
15:40
- last edited on
09-08-2020
10:30
by
MatthewFitbit
01-08-2020
15:40
- last edited on
09-08-2020
10:30
by
MatthewFitbit
Yesterday my charge 2 turned off. I followed the steps to turn it back on by cleaning it, putting on the charger, holding down the on button. It finally came back on and i let it fully charge to 100%. Today it tracked my steps and heart rate and then it just turned off. It doesn’t turn on when i follow the same steps i did yesterday. What else can i do to get it to turn on?
01-08-2020 16:51
01-08-2020 16:51
Contact Customer Support.