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Charge 2 unresponsive

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‎03-28-2019 16:54 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-28-2019 16:54 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

Hi. My charge 2 won't do anything. All of a sudden the clock has stopped,no pulse,no steps nothing.(apart from the date) It won't even sync with my phone anymore. I've tried restarting it while on charge the lot. I think I've given it a heart attack for going to the gym for the first time in 6 years when my son was born. 

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‎03-29-2019 14:39

‎03-29-2019 14:39

For some reason it has now synced to my phone but the screen has gone white with a QR reader type of stripe down the side. I'm presuming the watch is ready for the bin. I've not knocked or banged it or anything so it's a bit of a mystery. Oh well. Another rubbish purchase to never buy again. 

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