04-15-2019
17:11
- last edited on
09-08-2020
16:45
by
MatthewFitbit
04-15-2019
17:11
- last edited on
09-08-2020
16:45
by
MatthewFitbit
Just recently the weekly steps summary has been wildly swinging all over the place. One week, it only reported the previous Monday. OK, obviously there's a problem there. Other summaries have covered partial weeks, most often dropping off a Sunday. My normal weekly step count is approx. 50-70K steps. Summary isn't even coming close. My week count goes from Mon-Sun.
Anyone else experiencing this issue or perhaps-have a solution?
Thx
04-16-2019 11:32
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04-16-2019 11:32
Thanks for getting back to us @cafiore. I´ll be glad to assist you with your step weekly summary inquiry.
I would recommend syncing your Charge 2 on Sunday afternoon in order to get all the steps included on the weekly summary.
Please let me know how it goes.
Best Answer