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Charge 2 will not charge

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‎04-28-2022 13:47 - last edited on ‎05-06-2022 11:00 by Fitbit Moderator

‎04-28-2022 13:47 - last edited on ‎05-06-2022 11:00 by Fitbit Moderator

My charger 2 will not charge. Can someone help me out?

 

 

Moderator edit: updated subject for clarity. 

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‎05-06-2022 11:10

‎05-06-2022 11:10

Welcome to the Fitbit Community, @Tunia1. I'm sorry to hear your Charge 2 battery is no longer charging. 

 

I noticed that you already got in touch with our team regarding this and received assistance.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎05-06-2022 11:21

‎05-06-2022 11:21

Hi @Tunia1 can you try a different charger and check the charging pins on the other one and the metal charging circles on the watch

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‎05-06-2022 12:17

In response to Camprob

‎05-06-2022 12:17

Thanks for  getting back to us and for your suggestion @Camprob. I hope these steps are useful for @Tunia1.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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