Charge 2 won't record exercise minutes

[AuriaStorm]

I golf three times a week and walk at least 30 minutes a day.   For the last little while my Fitbit Charge 2 has recorded zero minutes.  I have checked the placement of my band and it seems to be okay.   When I first started wearing my Fitbit I had no issues and now although it records the steps (13,000 minimum/day), miles walked, steps, stairs and calories it will not record my minutes.   Any suggestions?

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@AuriaStorm Welcome to the Fitbit Community! I hope you're doing well!

Le me help you with your Charge 2 not detecting your minutes. Do you refer to the length of the activity or Active minutes? Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

Now Active Minutes are calculated differently. You can read more about them here.

Let me know how it goes.