Charge 2 won't sync - again

[Glistener]

Beginning 9/6 my Charge 2 won't sync my MAC.  I cannot reach the menu either.  After a long wait, there is a screen with the message that there is "no internet connection."  What?  You can detect I am trying to sync (via internet) then send a message I have no connection (via internet).  What part of the internet connection is missing?????

Glistener

[Axiom63]

I am having the exact same issue today 9/7/19.

[Biffymnstr]

I'm having this issue today as well on 9/7/19

[PattyRain]

Had the same problem after my app updated yesterday.  Did restart this morning and nothing happened.  Researched some more and then as a moderator suggested I did the restart 3 times in a row and this time it was able to sync.  

[gigem06]

I am having the same problem. I can not sync my  charge 2 to my google chrombook. the dash works but I will not give me the option to sync. Also how do you fix the date and time. Mine has been dead and the date and time is off.

[Sandhya60]

Mine hasnt since a week ago, and when I was on line with chat yesterday it came up on the dash board of the MS app...their system/server was down and that some (sounding like allot) of charge 2s no longer are syncing

[Greyhoundfun]

I've been having the same problem for 1-2 weeks (after the app updated). Refresh is working, but sync only works rarely. I have not been able to turn off the quick view at night. I turn Bluetooth on & off, turn all day sync on & off and continue having issues.