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Charge 2 won't sync

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‎05-10-2019 16:09 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-10-2019 16:09 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

Have an android

Have updated apps

Charge 2 didn't sync for 5 days from sunday until Thursday morning. Now Friday afternoon it still hasn't synced again. 

I have tried all the methods... restart, on off bluetooth, hard shutdown app, etc.

This happened back at the end of march and I almost gave up on fitbit then until they got it working after a week. But at least then it would at least sync 1 time a day. Now it is waiting 5 days to sync. This is ridiculous. Fitbit will lose customers from this. 

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‎05-10-2019 17:15

‎05-10-2019 17:15

I am having same issue .

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