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Charge 2 won’t sync

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‎07-16-2019 16:33 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-16-2019 16:33 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Hi my charge 2 went flat,& after a week I charged it again but the date is still set on the previous date when it went flat, I’ve tried resetting it, changing date on phone and turning my phone on/off but nothing is happening.please can you help 

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‎07-16-2019 16:59

‎07-16-2019 16:59

It should get date and time from phone as soon as it syncs.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-16-2019 17:58

‎07-16-2019 17:58

Hi but it won’t sync??

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