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Charge 2 won’t turn on

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‎01-06-2019 07:24 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-06-2019 07:24 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

Hi. My charge 2 won’t turn on. I charged it and then the screen went blank. I have cleaned the contacts and tried to reset. No luck!

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‎01-07-2019 07:04

‎01-07-2019 07:04

@civiljalbert Welcome! It's nice to have you on board! Sorry to hear about your Charge 2 not tuning on. It seems that you tried the suggested troubleshoots for this issue so it would be better if at this point you let our Support team know so they can further assist you. I noticed that you already have a ticket with them so I wanted to know if they were able to help you?

 

I look forward to your reply!

Alvaro | Community Moderator

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