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Charge 2 wont work. Just gives Fitbit start up web address

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‎11-16-2021 07:02 - last edited on ‎11-16-2021 15:28 by Fitbit Moderator

‎11-16-2021 07:02 - last edited on ‎11-16-2021 15:28 by Fitbit Moderator

I had my charge 2 charging for too long I guess.  Now I only get the fitbit set up web link displayed.  I can sync or do anything.  Can't even look at the battery level.  I try to sync and it just tells me to be patient and nothing ever happens.   Help!

 

 

Moderator edit: format. 

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‎11-16-2021 15:27 - last edited on ‎10-15-2023 08:13 by Fitbit Moderator

‎11-16-2021 15:27 - last edited on ‎10-15-2023 08:13 by Fitbit Moderator

Welcome to the Fitbit Community, @Tedilan. Thank you for letting us know what you get on your Charge 2 display. 

Please try setting up your device again. Follow the instructions of help article: How do I set up a replacement device or add a second device to my account?

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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