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Charge 2

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‎08-18-2019 16:06 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-18-2019 16:06 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

I got a new phone and my Charge 2 is not pairing with it. Any suggestions? 

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‎08-18-2019 23:48

‎08-18-2019 23:48

Have you checked that your new phone works with fitbit at www.fitbit.com/devices ?

 

Do you still have your old phone? If so, make sure it doesn't still have a connection to the fitbit in its bluetooth settings as this could be blocking connection to your new phone.

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