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Charge 2

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‎02-22-2020 14:55 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-22-2020 14:55 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

Hi, my charge 2 is not charging. I have restarted and tried an alternative charger but still doesn’t work. Any suggestions?

Thanks

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‎02-23-2020 00:39

‎02-23-2020 00:39

Hi @HarryPotter12 If you have not done so already, I would try giving the charging  contacts on the the back of your tracker and.your charger a clean using  the instructions here 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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2 REPLIES 2

‎02-23-2020 00:39

‎02-23-2020 00:39

Hi @HarryPotter12 If you have not done so already, I would try giving the charging  contacts on the the back of your tracker and.your charger a clean using  the instructions here 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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‎02-26-2020 07:43

In response to Tony.r

‎02-26-2020 07:43

Thank you for the advice. It seems to be working again

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