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Charge 3 Battery Draining Quickly

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‎01-17-2023 10:38 - last edited on ‎01-18-2023 14:55 by Moderator Alum

‎01-17-2023 10:38 - last edited on ‎01-18-2023 14:55 by Moderator Alum

Hi,

Hi there,

so 2 days ago I noticed my charge 3 battery is draining very quickly.

I checked the forum on what to do. All notifications are now turned off, I have only been syncing once a day and over the course of today I charged the fitbit on a main socket until 100% charge showed. 15 mins later only 91% were left and that is without me actually wearing it. Another 15 mins later and it now at 85%. I am out of ideas where this is suddenly coming from other than material depletion. If this is the case I am not very happy. I understand the battery will not last as long as at the start but not even a day?? Is there anything else I have not thought of and can do? Any other advice you can give me?

 

Moderator Edit: Clarified subject

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‎01-18-2023 14:56 - last edited on ‎10-11-2024 08:41 by Fitbit Moderator

‎01-18-2023 14:56 - last edited on ‎10-11-2024 08:41 by Fitbit Moderator

Hi there @wiefr, it's good to have you in the Community.

I appreciate the feedback and comments. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device, then follow these instructions to restart your device.

Also check these articles, Can I extend my Fitbit device's battery life? and Why isn't my Fitbit device's battery charging?.

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‎01-20-2023 00:00

In response to LucioFitbit

‎01-20-2023 00:00

Hey,

thank you for taking a look at my issue.
So there was indeed an update required to the app. So that's updated.
However, even with that and after turning every notification and also the heart rate monitor off, recharging and restarting the fitbit, it would still only hold a charge for approx 4 hours: I charged in the morning and took the fitbit off the power source at 12.00. 12:45 I was left with 85% and at 4.30 the battery was drained. I recharged it and wore it to bed. This morning, again the battery is drained. Is there anything else I can do?? Can the battery be replaced?
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‎01-23-2023 12:57

In response to LucioFitbit

‎01-23-2023 12:57

Hey,

thank you for taking a look at my issue.
So there was indeed an update required to the app. So that's updated.
However, even with that and after turning every notification and also the heart rate monitor off, recharging and restarting the fitbit, it would still only hold a charge for approx 4 hours: I charged in the morning and took the fitbit off the power source at 12.00. 12:45 I was left with 85% and at 4.30 the battery was drained. I recharged it and wore it to bed. This morning, again the battery is drained. Is there anything else I can do?? Can the battery be replaced?

 

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