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Charge 3 Black Screen

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‎04-29-2021 14:17

‎04-29-2021 14:17

Hi - I am also one of the many that is suffering from my Charge 3 screen which has gone black. The app is working fine and everything is being recorded in the app, but I can’t see a thing in my tracker! I’ve done all the charging, holding button for 8 then 15 secs.....nothing....help! 🤨🙄

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‎04-29-2021 18:27

‎04-29-2021 18:27

Welcome to the Fitbit Community, @Mbdette.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Charge 3 before contacting us.

 

In addition to the troubleshooting steps you've performed, you can try changing the clock face of your Tracker.

 

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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