Charge 3 Black Screen - Fitbit Community

Charge 3 Black Screen

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Jsmiles56

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I have a Charge 3 that is fully charged and syncs with the app but will not restart.

I have done the restart sequence at least 50 times and changed clock face multiple times.

Is there something else I can do?

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ManuFitbit

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Welcome to the forums @Jsmiles56.

Thank you for sharing the inquiry regarding your Charge 3.

Please confirm that you have followed the steps listed in this help article: How do I restart my Fitbit device?

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Jsmiles56

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Yes, I have done this multiple times. I feel the vibrations and see stats on the app.

Have changed the clock and feel the vibration after it changes.

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