help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 Blank Screen and vibrating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-05-2021 11:36

‎01-05-2021 11:36

My Charge 3s screen went blank. I've looked at the community topics and have tried the suggestions of connecting to the charger and holding the power button for 15 seconds.  And also changing the screen from the app. Nothing happens with either of these. Are there any other suggestions? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-06-2021 02:57 - last edited on ‎11-05-2025 06:42 by Fitbit Moderator

‎01-06-2021 02:57 - last edited on ‎11-05-2025 06:42 by Fitbit Moderator

@jlennartz0208 I hope you're doing well!

Let me help you with this and thank you for troubleshooting this issue. I noticed that you already have a ticket with our Support team so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes