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Charge 3 Blank Screen

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‎04-18-2020 06:47 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-18-2020 06:47 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

Hi, my charge 3 has always worked with no issues, then suddenly, 2 days ago I have a blank screen. It’s still syncing though.

ive seen info about two different types of reset, plus attempted to change clock face - all to no avail. I know there is a lot going on in the world at the moment, but just trying to get some help in this. Many thanks & stay safe

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‎04-18-2020 08:38

‎04-18-2020 08:38

@W25cah Sorry to hear about your troubles.  It sounds like a dead screen, so you'll need to reach out to Customer Support for assistance.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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