help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 Bricked

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-12-2020 05:26 - last edited on ‎09-16-2020 11:31 by Fitbit Moderator

‎06-12-2020 05:26 - last edited on ‎09-16-2020 11:31 by Fitbit Moderator

My Charge 3 is bricked and unresponsive. I have tried the resetting by holding the button while connected to the charger - Nothing, no smiley face or vibrations. Nothing in the help section has worked.

 

I thought it might be the battery so I left it hooked up to the charger, came back about an hour latter and the device was ripping HOT. Quite scary..

 

I have a suspicion that a firmware update bricked the device. I think I just passed the warranty too... I am not interested in buying another $150 device that only lasts a year or a 25% off coupon. I guess I need to go to another brand of tracker if it can't be fixed.

 

Best Answer
Labels:
1 REPLY 1

‎06-12-2020 06:13

‎06-12-2020 06:13

Mine is fine when it's on the charger though I can't seem to reboot it. But as soon as I put it on my wrist, it dies. 

Best Answer
0 Votes