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Charge 3 Cannot Disable Alarm

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‎01-20-2023 04:28 - last edited on ‎01-24-2023 17:45 by Moderator Alum

‎01-20-2023 04:28 - last edited on ‎01-24-2023 17:45 by Moderator Alum

I have set a smart alarm and a regular alarm, both for the same time. I can go in and set one of them to disabled ("off") but the other one will not disable. I end up having to delete it. Issue recurs even smarter restarting the device. This is clearly a bug, please release a FW update to fix it.

 

Moderator Edit: Clarified subject

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‎01-24-2023 17:49 - last edited on ‎10-11-2024 08:30 by Fitbit Moderator

‎01-24-2023 17:49 - last edited on ‎10-11-2024 08:30 by Fitbit Moderator

Hi there @JoeSchmoe2, it's good to see you around in the Community.

I appreciate the troubleshooting steps performed and the comments. I'd recommend you:

- Erase all alarms
- Restart your device
- Set up the alarm(s) of your choice

Also check this article, How do I manage alarms on my Fitbit device?.

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