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Charge 3 Exercise Shortcuts not Syncing

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‎04-12-2020 13:47 - last edited on ‎09-17-2020 15:30 by

‎04-12-2020 13:47 - last edited on ‎09-17-2020 15:30 by

My Fitbit app has 6 exercises programmed: run, bike swim, treadmill, hike, weight lift and walk. My Fitbit syncs with my Charge 3 throughout the day, but the shortcut functions displayed on my Charge 3 are run, bike, pilates, pilates, pilates , pilates. How do I fix this?

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‎04-19-2020 09:57

‎04-19-2020 09:57

It’s happened to me when updated the App thru the Apple App Store to version 3.19.  

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‎04-19-2020 10:17

In response to Eliasjo

‎04-19-2020 10:17

I’m also receiving “Failed to Sync Device” message but the exercise information is syncing. 

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