01-08-2023 08:14 - last edited on 01-10-2023 07:12 by LucioFitbit
01-08-2023 08:14 - last edited on 01-10-2023 07:12 by LucioFitbit
I've had my charge 3 for a few years but over the past couple of weeks I've noticed the screen fading in the middle. I've tried everything I can think of...hard resets, changing clock faces, etc. But nothing has solved it.
Any advice? I've had a fitbit before this with no issues, I honestly expected it to last more than a couple of years.
Moderator Edit: Clarified subject
01-10-2023 07:24
01-10-2023 07:24
Hi there @Melxclarke. Welcome to Community Forums.
I appreciate the information shared and troubleshooting steps performed. I'd recommend you follow these steps to restart your device.
You can try to change your clock face, if this fixes the issue, you can change it back to the original clock face. If you are using a third-party clock face, please switch to a Fitbit clock face and try the troubleshooting again.
Also check if the Sleep Mode or Do Not Disturb Mode are On in your device.
01-10-2023 08:26
01-10-2023 08:26
01-10-2023 12:18
01-10-2023 12:18
This has also happened to me and I have done all the suggested steps with no success.
01-10-2023 18:04
01-10-2023 18:04
Hi there @Leanneew and @Melxclarke, it's great to see you around in the Community.
Thank you for the feedback and comments. I'd recommend you contact Support Team for more information.
01-11-2023 02:38
01-11-2023 02:38
I am having the same issue and it happened only in the past couple of months. Did the support team provide any advice?