04-17-2021
14:54
- last edited on
04-19-2021
04:43
by
WilsonFitbit
04-17-2021
14:54
- last edited on
04-19-2021
04:43
by
WilsonFitbit
Hi,
I use a Redmi note 7 and use both sim cards and also two whatsapp numbers. I cannot get more than one notification on the charge before it stops working. Any ideas
Moderator edit: subject for clarity
04-19-2021 04:47
04-19-2021 04:47
Hello @mpukunyani. Welcome to the community forums.
Note that the Fitbit App works well with any mobile device that meets the requirements listed in this link. If your phone meets the requirements and the inconvenience persists, I suggest following the troubleshooting steps suggested in this help article:
How do I get notifications from my phone on my Fitbit device?
On a side note, take into consideration that it is possible you can only get notifications from one sim card/phone number at a time.
Hope this helps.