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Fitbit App Notification Page Not Responding

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‎04-18-2021 22:47 - last edited on ‎04-19-2021 04:33 by Fitbit Moderator

‎04-18-2021 22:47 - last edited on ‎04-19-2021 04:33 by Fitbit Moderator

Hi,

 

My Fitbit app notification page is not responding. I have deleted away the app and re-installed the app and it works. But 2 weeks later, the same issue happens again. 

I would appreciate that Fitbit could come up with a solution to this issue as deleting and reinstalling the app every 2 weeks is not going to work.

 

 

Moderator edit: format

 

 

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‎04-19-2021 04:30 - edited ‎04-19-2021 04:31

‎04-19-2021 04:30 - edited ‎04-19-2021 04:31

Hello @TLPS. Welcome to the community forums. 

 

I'm very sorry for the inconvenience and thank you for the troubleshooting steps you've performed and for your feedback. Currently, there isn't a different workaround besides uninstalling and reinstalling the Fitbit App but I'd like to let you know that our team is always working to enhance your experience and your feedback is a big part of that process.

 

In the meantime, I also recommend keeping the Fitbit App for your mobile device up to date. For more information, I also recommend visiting the following thread. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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