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Charge 3 - Map not appearing in exercise tracker

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There is no longer a map that shows my route during a run in the exercise tracker on the app. The tracker still records and recognizes how far I ran so the GPS must be working. How do I get it to start showing again?

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @BigTex20.

 

Thank you for sharing the details of the issue you’re experiencing. I recommend doing the following:

 

1. Restart your Charge 3: How do I restart my Fitbit device?0

2. Force quit, and reopen the Fitbit app to refresh the connection with your device.

3. On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on.

4. Restart your phone.

5. Sync your tracker and try recording a new GPS activity.

 

For more information about tracking your workouts with GPS, see How do I use GPS on my Fitbit device?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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