12-27-2021
15:24
- last edited on
01-01-2022
09:33
by
AndreaFitbit
12-27-2021
15:24
- last edited on
01-01-2022
09:33
by
AndreaFitbit
My wife gave me her old Fitbit Charge 3. I've gone thru the setup but it still recognizes the FB as her.. not me. How do I update this info?
Also, when I swipe on it.. it says to sync with my calendar.. I don't see how.
Hope someone can help.. I'm sure I'll have more questions.
Bill
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
12-27-2021 15:54
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2021 15:54
Hi @Idaho_Bill your wife will need to remove the Charge 3 from her account. Read this article - click to go there.
Questions are good and we're here for you. Click this to go to the Charge 3 user manual and related articles, including videos.
12-27-2021 15:54
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2021 15:54
Hi @Idaho_Bill your wife will need to remove the Charge 3 from her account. Read this article - click to go there.
Questions are good and we're here for you. Click this to go to the Charge 3 user manual and related articles, including videos.
12-27-2021 19:08
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2021 19:08
The most important thing is to remove the tracker from the Bluetooth on your wife's phone.
Once the tracker is setup to your account, fitbit will robe it from your wife's account.
01-01-2022
09:36
- last edited on
02-16-2024
10:48
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-01-2022
09:36
- last edited on
02-16-2024
10:48
by
MarreFitbit
Welcome to the Fitbit Community, @Idaho_Bill. Thank you for sharing your Charge 3 questions.
You can follow @Odyssey13 and @Rich_Laue great advise.
Additionally, you can check help article: How do I set up and troubleshoot apps on my Fitbit device? You'll find information about the agenda. I think that'll respond your calendar question.
Happy New Year and keep on visiting our community!