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Charge 3 Screen Black

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‎01-17-2021 05:48

‎01-17-2021 05:48

The device is still vibrating and syncing steps etc but I can’t see anything on the screen. How do I fix this? Without the screen working I can’t log workouts or restart the device. I’ve plugged it in and held the ‘button’ for 15 seconds and nothing. 

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‎01-17-2021 09:54 - last edited on ‎11-05-2025 04:54 by Fitbit Moderator

‎01-17-2021 09:54 - last edited on ‎11-05-2025 04:54 by Fitbit Moderator

@GemmaP1997 Welcome to the Community. 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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