help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 Screen Still Dim

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-24-2021 10:49 - last edited on ‎05-24-2021 11:28 by Fitbit Moderator

‎05-24-2021 10:49 - last edited on ‎05-24-2021 11:28 by Fitbit Moderator

Charge 3 Screen is still dim after I have tried everything. Even after trying the 15-second method! Can barely see indoors and impossible outdoors. 

 

 

Moderator edit: subject for clarity

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-24-2021 11:36 - edited ‎05-24-2021 11:36

‎05-24-2021 11:36 - edited ‎05-24-2021 11:36

Hello @USAFMEDIC76. Welcome to the community forums. 

 

I'm sorry for the inconvenience and thank you for the details and for following some troubleshooting steps. Since you've followed most of the steps suggested in this thread, I recommend contacting our Support Team for further assistance. Note that you can click on the link provided in that thread or you can click here to get connected with our Support Team. 

 

Please make sure to mention the inconvenience and that you've followed some troubleshooting steps, this way our Support Team will be able to provide a prompt resolution. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes