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Charge 3 Screen Still Dim

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‎05-24-2021 10:49 - last edited on ‎05-24-2021 11:28 by Fitbit Moderator

‎05-24-2021 10:49 - last edited on ‎05-24-2021 11:28 by Fitbit Moderator

Charge 3 Screen is still dim after I have tried everything. Even after trying the 15-second method! Can barely see indoors and impossible outdoors. 

 

 

Moderator edit: subject for clarity

 

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‎05-24-2021 11:36 - edited ‎05-24-2021 11:36

‎05-24-2021 11:36 - edited ‎05-24-2021 11:36

Hello @USAFMEDIC76. Welcome to the community forums. 

 

I'm sorry for the inconvenience and thank you for the details and for following some troubleshooting steps. Since you've followed most of the steps suggested in this thread, I recommend contacting our Support Team for further assistance. Note that you can click on the link provided in that thread or you can click here to get connected with our Support Team. 

 

Please make sure to mention the inconvenience and that you've followed some troubleshooting steps, this way our Support Team will be able to provide a prompt resolution. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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