Charge 3 almost impossible to sync with iPhone

[funwithsharps]

I have tried all of the available “fixes” to get my charge 3 to sync with my iPhone. It is now impossible to get it to sync while wearing it. I can only sync after 10 reboots while it is plugged into the charger. This has been true since the past two weeks. Since it is not syncing while on my wrist, it cannot keep time accurately. 

Moderator Edit: Clarified subject

[AlvaroFitbit]

@funwithsharps It's nice to have you on board!

Sorry to hear about this and thank you for troubleshooting this issue. You don't mention which troubleshoots you have tried so I would like to confirm that you have tried these suggestions:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. You can find troubleshooting instructions here.

Hope this helps.

[funwithsharps]

As I said, I have already tried every suggestion in every help article. None of them have worked. Every time I try to give the charge 3 another chance-it fails horribly. Many other people report these issues. Why hasn’t it been fixed yet? 

[AlvaroFitbit]

@funwithsharps thank you for troubleshooting this issue. There isn't much I can do for you in the forums and since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

I'll be around.