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Charge 3 app dashboard not working

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‎02-27-2021 08:04 - last edited on ‎03-01-2021 03:29 by Fitbit Moderator

‎02-27-2021 08:04 - last edited on ‎03-01-2021 03:29 by Fitbit Moderator

I can’t log anything on my dashboard yet it’s syncing fine.

Trying to tap on each one but nothing?

 

 

Moderator edit: subject for clarity

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‎03-01-2021 03:28

In response to Loucharlo

‎03-01-2021 03:28

Hello @Loucharlo, it's great to see you around! @LZeeW, I am also glad to see you around and thanks for your input! 

 

@Loucharlo, thank you for resolving this inconvenience! I was able to see that @LZeeW also provided some instructions in order to fix this inconvenience. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Have a great day! 

Wilson M. | Community Moderator, Fitbit.

View best answer in original post

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‎02-28-2021 06:35 - edited ‎02-28-2021 06:36

‎02-28-2021 06:35 - edited ‎02-28-2021 06:36

@Loucharlo   It sounds like you are having problems with the Fitbit app.  Try the following

  • Delete the Fitbit app
  • Restart your phone
  • Re-download the Fitbit app

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎02-28-2021 09:07

In response to LZeeW

‎02-28-2021 09:07

Thanks. I managed to sort it myself. It needed the app deleting and reinstalling in the end. 👍

Best Answer

‎03-01-2021 03:28

In response to Loucharlo

‎03-01-2021 03:28

Hello @Loucharlo, it's great to see you around! @LZeeW, I am also glad to see you around and thanks for your input! 

 

@Loucharlo, thank you for resolving this inconvenience! I was able to see that @LZeeW also provided some instructions in order to fix this inconvenience. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Have a great day! 

Wilson M. | Community Moderator, Fitbit.
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