help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 back light has gone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-31-2020 12:15 - last edited on ‎01-01-2021 10:53 by

‎12-31-2020 12:15 - last edited on ‎01-01-2021 10:53 by

  • This is the second one of these I've had and again the back.light has gone

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎01-01-2021 07:14 - edited ‎01-01-2021 07:14

‎01-01-2021 07:14 - edited ‎01-01-2021 07:14

Hi @Ksmart59 we may need more info. Since the Charge 3 does not have a back light. 

Best Answer
0 Votes

‎01-03-2021 12:09

In response to Rich_Laue

‎01-03-2021 12:09




<meta charset="UTF-8" />


Hi just can't read the screen, very faint 



Best Answer
0 Votes

‎01-03-2021 12:13

In response to Ksmart59

‎01-03-2021 12:13

Can you read it in a dark room? 

If so go to settings and set the brightness to full are auto. 

Best Answer
0 Votes

‎01-05-2021 06:33 - last edited on ‎01-29-2025 10:08 by Fitbit Moderator

In response to Rich_Laue

‎01-05-2021 06:33 - last edited on ‎01-29-2025 10:08 by Fitbit Moderator

@Ksmart59 It's good that the community is growing! 

Let me help you with this. Additionally to checking the brightness level you can make sure that your tracker isn't in the Do not Disturb or Sleep mode by long pressing the button. This is if you can see the screen in a dark room.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes