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Charge 3 battery and syncing issues

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‎01-28-2020 18:49 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎01-28-2020 18:49 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

I got this Fitbit Charge 3 for Christmas from my children a year ago and I loved it at first, it started acting up at 6 months and I tried the troubleshooting to fix problems, now it won't hold a charge more than a hour of full charge and won't sync, my children wasted there Money.

Sad,sad,sad

 

 

Moderator edit: subject for clarity

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‎01-29-2020 03:07

‎01-29-2020 03:07

A warm welcome to the Forums, @Aj0113.

 

I understand how are you feeling and appreciate all the efforts in trying to fix these issues. I recommend taking a look at the following posts and follow the instructions provided there:

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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