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Charge 3 battery draining issue

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‎08-03-2021 03:49 - last edited on ‎08-03-2021 05:06 by Fitbit Moderator

‎08-03-2021 03:49 - last edited on ‎08-03-2021 05:06 by Fitbit Moderator

My charge 3 has started rapidly discharging. A 100% charges lasts a few hours and goes straight down to 0. I have cleaned, reset and done everything many of the community forums are suggesting. Is there way to fix this or do I need to throw this away and switch to a tracker other than fitbit. I'm using the iphone app.

 

 

Moderator edit: updated subject for clarity

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5 REPLIES 5

‎08-03-2021 05:05

‎08-03-2021 05:05

@irritatecharge3 Welcome to our Fitbit Community. I totally understand how you feel about the battery draining issue that your Charge 3 has experienced. By the way, thank you for trying to get it resolved before contacting our forums.

 

In order to avoid any confusion on my end, let me know if you also tried the tips that are listed in this help article in order to improve the battery life of your Fitbit device.

 

See you later.

JuanJo | Community Moderator

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0 Votes

‎08-03-2021 07:08

In response to JuanJoFitbit

‎08-03-2021 07:08

Yes I did this a while ago and again to try to resolve the issue. I'm not in a country where anyone can repair this or even help. Do I necessarily need to buy a new one now?

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‎08-03-2021 07:48

In response to JuanJoFitbit

‎08-03-2021 07:48

Same problem here

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‎08-03-2021 12:15

‎08-03-2021 12:15

This problem just started today for me as well. 

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‎08-05-2021 15:30

‎08-05-2021 15:30

I did call the folks at FitBit and yes, my Charge 3 was discharging rapidly, what I did not realize was that my Charge was actually out of warranty, so. Having been a long time FitBit user they offered me a wonderful discount on a new unit of my choice.

I ordered just now, thank you FitBit folks for your help and making it do I could get a new unit.

I simply cannot say enough about their help and resolution.

Respectfully,

Fred Regan

 

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