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Charge 3 battery draining quickly

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‎04-16-2020 16:54 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-16-2020 16:54 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

Have had my fitbit charge 3 for 2 years - after charging it has lasted 7 days consistenly.  Now in the last week after charging the battery goes dead with 2-3 hours. Have not changed anything on the setting in forever.  Is it time for a new fitbit? Not overly impressed if only lasts for 2 years.  My charge 2 lasted for alot longer, matter of fact still running, just upgraded to charge 3 because got a crack and scratches in plastic screen.  Help!!

 

 

Moderator edit: updated subject for clarity

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‎04-18-2020 06:28 - edited ‎09-24-2023 05:27

‎04-18-2020 06:28 - edited ‎09-24-2023 05:27

Hello @jagwin, welcome to the Community Forums. I apologize for the late response, due to recent events affecting our operations, we're taking longer to respond.

I'm sorry to hear that the battery on your Charge 3 is draining quickly. Thanks for making sure that you haven't changed anything on the settings that may affect the battery life.

I've seen you contacted our Support Team after posting here and that they have helped you with this.

Maria | Community Moderator, Fitbit


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