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Charge 3 battery draining quickly

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‎02-07-2021 10:30 - last edited on ‎02-08-2021 03:11 by Fitbit Moderator

‎02-07-2021 10:30 - last edited on ‎02-08-2021 03:11 by Fitbit Moderator

Battery holds charge for about two minutes. I have charged it many times, and cleaned the pins; to o VAIL. Please Help.

 

 

Moderator Edit: Clarified subject

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‎02-08-2021 03:12 - last edited on ‎04-29-2025 08:29 by Fitbit Moderator

‎02-08-2021 03:12 - last edited on ‎04-29-2025 08:29 by Fitbit Moderator

@lmyates52 It's great to see that you've visited the Fitbit Community!

Let me help you with this. You can follow these instructions to help improve the battery life.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-09-2021 06:31

In response to AlvaroFitbit

‎02-09-2021 06:31

Tried these hints, but did not solve the problem. Need additional assistance. Tank you.
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‎02-09-2021 08:22 - last edited on ‎04-29-2025 08:29 by Fitbit Moderator

In response to lmyates52

‎02-09-2021 08:22 - last edited on ‎04-29-2025 08:29 by Fitbit Moderator

@lmyates52 thank you for your reply.

Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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