Charge 3 battery draining

[Sergioba05]

My Fitbit Charge 3 is 1 year old, and my battery started acting weirdly. It lasts max 4 hours. I have followed all the steps suggested in this forum. What should I do?

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Forums, @Sergioba05.

Thanks for troubleshooting this battery issue. If your Charge 3 isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and make sure you have followed the tips provided there.

Let me know how it goes. 🙂

[Sergioba05]

Thanks, Alejandra. I will. 

[Debv101]

Mine started draining yesterday.  I have done all the recommendations. I charged it one hour ago completely and it’s now at 69%. Frustrating.  Don’t know what to do 

[Sergioba05]

Yes, it is frustrating. I have followed the instructions on the article, but it has lost 17% in an hour, so it's not going to make till the end of the day.

[Debv101]

I just called for a replacement.  I got this as a bday present in 6/2019 and this is the second time I have had it replaced!  It’s still under warranty.  I do not recommend a fit bit 


Sent from Yahoo Mail for iPhone

[Sergioba05]

Your suggestions worked for a couple of days, and then it died completely. Last time I buy Fitbit! In one year it was replaced, and it's not working any longer!