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Charge 3 battery draining

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‎02-06-2020 23:38 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

‎02-06-2020 23:38 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

I have restarted it 3 or 4 times and is lasting 1 day only. It was a gift bought from amazon can I return it for an exchange.

 

 

Moderator edit: subject for clarity

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‎02-07-2020 04:04 - last edited on ‎09-11-2025 07:42 by Fitbit Moderator

‎02-07-2020 04:04 - last edited on ‎09-11-2025 07:42 by Fitbit Moderator

Welcome to the Community, @Ashleigh2263.

Thanks for troubleshooting this battery issue. If your Charge 3 isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test your unit.

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-07-2020 07:51

In response to AlejandraFitbit

‎02-07-2020 07:51

It's not the charge by the looks the screen keeps going black and nothing showing

I'm pressing the side it vibrates but that's it. 

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