Charge 3 battery drains in less than a day

[LudoKat]

Hi,

I've got a Charge 3 I bought less than one year ago. Usually, I could keep it like one week before needing to recharge it, but, suddenly, 2 weeks ago, it get discharged in one day, and since, I can't use it a full day.

If recharged up to 100% in the morning, it won't last by end of day; I can't keep it to monitor my nights.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @LudoKat, welcome to our Fitbit Community! I'd like to follow up and help you with your Charge 3 since the battery drains in less than a day. By the way, thank you for trying to get this issue resolved before contacting our forums.

I'd like you to try the tips that are listed in this help page in order to improve the battery life of your tracker. After this, monitor the battery's behavior and see if the issue gets fixed.

Keep me posted on the outcome.

[LudoKat]

Hello, JuanJo, and thank you for the answer.

I checked the page. I noticed that the battery life estimation on it for my model matches the one I used to have before my problems occurs (7 days).

My device is always charged either at home or in the office, where temperature is between 20 and 25°C

I spend most of my work time typing on keyboard, therefore, it doesn't trigger the screen auto-on

I don't get much notifications (I'd say, between 5-10 per days), don't use music control.

I changed my clock face to a "simpler" one, as proposed, but I've been using the current one for months, so, long before the 1 day-battery behavior started. I'll tell you if it improves the battery life.

[LudoKat]

Hello, JuanJo,

After some days, I can confirm that changing the clock faces increased the battery life, but it is still far beyond expectation. I estimate that I'm losing 4-5% per hour.

So, It can now last a bit lesser than one full day, which is still very low.

While checking my watch parameter, I noticed also that the heart frequency measure is not working anymore, since 29th of September. I checked on the watch, and it is activated.

[LudoKat]

Hello, JuanJo,

Do you have any proposal to do to solve my issue ?