help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 battery issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-31-2020 10:35 - last edited on ‎11-01-2020 11:05 by

‎10-31-2020 10:35 - last edited on ‎11-01-2020 11:05 by

Charge 3 is Dead when off charger. The ap syncs and shows battery is full. Ive updated to version...01.88.11, rebooted, changed clock face, etc. indicator shows 0% and flashes. When I disconnect and plug back in I get smiley face, dim screen with line(that Ive lived with since update). If battery is bad and I need to replace tracker, I'll reconsider fitbit as Ive only had this since 12-2018 and mainly use it for time, heart rate and sleep.

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-01-2020 11:05

‎11-01-2020 11:05

Welcome to the Fitbit Community, @becdas.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Charge 3 battery. Thanks for trying to resolve this and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎11-09-2020 19:34

In response to LiliyaFitbit

‎11-09-2020 19:34

Yes thank you..I've just ordered a charge 4..I'm excited!! You've been a great help.

Best Answer
0 Votes