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Charge 3 black screen when swiping

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‎12-22-2020 11:25 - last edited on ‎12-23-2020 14:25 by

‎12-22-2020 11:25 - last edited on ‎12-23-2020 14:25 by

i have a charge 3,  in the set up process it indicates i am paired and syncing but when i swipe the screen i have no displays -- the screen stays black.  how do i activate the screen??

 

 

Moderator edit: subject for clarity 

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‎12-23-2020 14:24

‎12-23-2020 14:24

Welcome to the Fitbit Community, @pizzl.

 

Thank you for sharing the details of the issue you’re experiencing. I recommend trying the following:

 

  1. Restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

By the way, I've moved your post to Other Charge Trackers board so we can keep our forums organized.

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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