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Charge 3 - black screen

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‎09-26-2024 16:06 - last edited on ‎10-03-2024 11:00 by Fitbit Moderator

‎09-26-2024 16:06 - last edited on ‎10-03-2024 11:00 by Fitbit Moderator

My charger 3 has a black screen and I have tried all of the suggestions but screen still black. It it working in the app on my phone and makes all the noises when I try rebooting it but nothing but a black screen. I also reset the clock. Please help

Moderator Edit: Clarified subject

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‎10-03-2024 11:00

‎10-03-2024 11:00

Hi there @72tp! Welcome to the Fitbit Community! 

Thanks for sharing with us the situation you're having with your Charge 3 and for your efforts.

Since you have tried the steps and your Charge 3 still doesn't work, I need more information from you, which is best shared privately. I am sharing a link to a form for you to fill out here.

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