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Charge 3 blank screen (Solution)

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‎05-31-2020 15:55 - last edited on ‎10-15-2020 12:23 by Moderator Alum

‎05-31-2020 15:55 - last edited on ‎10-15-2020 12:23 by Moderator Alum

Hi, I have been on this forum off and on for 2 days because my Charge 3 went Black. I gave up and ordered a Garmin.

 

In the meantime, I was still wearing my Fitbit Charge 3 because even though I could see nothing on the watch screen, it was still recording results in the app. So I was downstairs in a pitch black room and decided to push my watch button. VERY faintly, I could see the time!

 

So squinting and tapping, I tried to get to Settings.  Next to impossible and the pdf owners manual was useless. Anyway I went back to the dark room, squinted my way to Settings, found brightness and tapped it.

 

Low and behold, the screen lit up!!

Who knew?

GinB

 

 

Moderator Edit: Clarified subject

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‎10-15-2020 12:24 - last edited on ‎11-06-2025 08:48 by Fitbit Moderator

‎10-15-2020 12:24 - last edited on ‎11-06-2025 08:48 by Fitbit Moderator

It's great to see you here, @Ginblan.

I appreciate the tips provided, I know that our friends with this same issue will find your post really helpful. If there is anything we can help you with, do not hesitate to post it.

Keep the stepping up!

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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