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Charge 3 won't sync

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‎05-31-2020 13:17 - last edited on ‎09-16-2020 19:21 by

‎05-31-2020 13:17 - last edited on ‎09-16-2020 19:21 by

My Fitbit Charge 3 won’t sync and is now running 1 hr and 10 mins behind, its not showing heart rate, steps etc. I have tried everything that has been suggested on the forum but nothing works. I can’t even use it as a watch!

 

 

Moderator Edit: Clarified subject

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‎09-09-2020 11:31

‎09-09-2020 11:31

It's great to see you here, @Bevdodgytart.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this syncing issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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