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Charge 3 blank screen

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‎06-25-2020 16:31 - last edited on ‎09-16-2020 09:25 by Fitbit Moderator

‎06-25-2020 16:31 - last edited on ‎09-16-2020 09:25 by Fitbit Moderator

Charge 3 screen suddenly went black yesterday. It does not respond to 8 or 15 second attempts to restart. I've tried to change clock face, as suggested to another user with similar complaint. It still records sleep, steps and exercise, and syncs with iPhone, where I can see data but screen is blank. What to do? Is there a "fix" for this?

 

Moderator Edit: Clarified subject

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‎06-27-2020 13:52 - edited ‎10-11-2023 18:20

‎06-27-2020 13:52 - edited ‎10-11-2023 18:20

Hi there @jrshgnsty, welcome to the Community Forums. Thanks for the details provided in your post and for taking the time to troubleshoot your Charge 3's screen prior to posting here. 

I've seen that you contacted our Support Team with regards to this and saw they helped you with your Charge 3's blank screen. 

Maria | Community Moderator, Fitbit


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