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Charge 3 blank screen

‎05-03-2025 06:47 - last edited yesterday by Fitbit Moderator

‎05-03-2025 06:47 - last edited yesterday by Fitbit Moderator

Hello I have been having issues with my charge 3 out of no where the screen went black and it’s still vibrating its very much unresponsive. I have tried several times and research to fix the issue but no solution. Please help. It’s still a good watch on of my favorite actually. 

Moderator Edit: Clarified subject

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yesterday

yesterday

Hi there, @Simona.Alvarez. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear about your Charge 3's blank screen. I understand how annoying this can be, I will do my best to help you with this!

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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