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Charge 3 blank screen

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‎04-28-2020 05:31 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-28-2020 05:31 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

My Fitbit does not show anything when plugged in but seems to be charging. Display is mostly inactive and will only turn on occasionally. How do I access a warranty on this, it is not yet a year old?

 

 

Moderator Edit: Clarified subject

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‎06-12-2020 07:33

‎06-12-2020 07:33

Welcome to the Community, @Ahrycan.

 

Upon checking with our support team, I was told that a case was opened on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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