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Charge 3 blank screen

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‎04-28-2020 13:51 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-28-2020 13:51 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

Why does Charge 3 get updated so much. It seems every time it gets updated, there is about a half an hour or so trying to figure out why it's not working, change clock faces, charging, etc.

 

Can't we get a message ahead of an update so we don't have to be concerned if our steps are being counted and the Fitbit hasn't died?

 

 

Moderator Edit: Clarified subject

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‎06-28-2020 09:18 - last edited on ‎09-11-2025 09:35 by Fitbit Moderator

‎06-28-2020 09:18 - last edited on ‎09-11-2025 09:35 by Fitbit Moderator

It's great to see you here, @sharondipity.

If your tracker's display is blank, I recommend taking a look at this post and follow the instructions provided there. About the updates, can you please be more specific about it? What types of updates are you receiving?.

I hope to hear from you soon. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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